Gunjan Trivedi, CIO | NetworkWorld.com
"I have a bad habit. I love cracking practical jokes on my team. Just the other day, while I was at an airport waiting to board a flight to Mumbai, I logged on to the public wi-fi network, tunneled through VPN into our enterprise network. I used the VoIP softphone on my laptop to dial out to one of my team members. Not expecting me in the office, but seeing the call routing from my extension, rattled my team members. I, indeed, had a mighty laugh at their expense," he smiles.
S.Hariharan, senior vice president of infrastructure support services at Oracle Financial Services Software (OFSS), the erstwhile i-flex Solutions, piggybacked on the organization's extensively revamped communication and IT infrastructure. Just to have a little fun. This is quite obviously one small side-effect benefit of a never ending list of perks that the company's innovative deployment brought in.
A list that included 80 percent reduction in telecom costs.
But how did the company get there?
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